Privacy Statement
Explains how we collect, use and protect your data.
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1. Overview
At MTA we take your privacy seriously. This statement explains what data is collected when you use our website, customer panel and shipment tracking service, and how that data is used.
2. Information We Collect
Depending on how you use the service, we collect the following information:
- Information you provide directly: account details, shipment and recipient details, support requests.
- Information collected automatically: device type, browser details, IP address and cookie records.
- Information from partners: order data transferred from your integrated e-commerce platforms (for example Shopify).
3. How We Use Information
The information collected is used to transport and track your shipments, manage your account, communicate with you, prevent fraud and improve our service. Marketing messages are sent only with your explicit consent, and you may opt out at any time.
4. Data Security
Your data is encrypted with TLS in transit and protected by access controls on our servers. Authorisation is role-based; our staff can only access the data required for their duties.
5. Cookies
We use strictly necessary, functional and analytics cookies. You can change your preferences at any time from the Cookie Settings page.
6. Contact
For privacy-related questions, please write to privacy@mta.com.tr.